AI Visibility & Recommendations
Be the brand AI recommends. People don’t search the old way anymore. They ask AI.
Read more about AI Visibility
The web concierge
Your website, with a face.
A web concierge greets every visitor, answers from your approved content, and moves them to the next step. Any hour, any language.
Live
Ava will ask to use your microphone. Your camera stays off.
Talk to Ava
She explains the value of an avatar by being one.
Ava interviews you about what you do, who visits your site, and where your team loses time, then walks you through what an avatar would do for exactly that business.
- “Would this work for a clinic my size?”
- “What’s involved in launching?”
- “Can it book appointments, take payments, or handle Spanish?”
No signup. No form. Just talk. Faster than booking a call.
Built for your industry
39 industries across nine groups, and counting. Open a group, then rest on any industry to see what an avatar does there, what visitors ask, and the guardrails we build in.
A live Divigner avatar works in this industry today.
Medical practicesLive
Live avatars: Ellie
- What it does
- Greets patients, explains services and procedures, answers insurance and first-visit questions, routes clinical questions to staff, books consultations.
- Visitors ask
- “Do you take my insurance?” “What happens at a first visit?” “Is this procedure right for me?”
- Outcome
- Fewer front-desk calls, more booked consults, coverage after hours.
- Guardrails
- Educational disclaimers, no diagnosis, no protected health information in the conversation, personal medical questions routed to the practice.
Pharma (Medical Affairs and Commercial)Live
Live avatars: Dr. Raj
Live example
Dr. Raj
Synthetic HCP, Sales Rep Trainer. Medical oncologist, HR+/HER2− breast cancer
Sales reps get a realistic practice run at a live detailing call, scored against a weighted assessment rubric.
Meet Dr. Raj- What it does
- For Medical Science Liaisons (MSLs): an on-demand scientific partner that answers from approved medical information, trial data and publications. It preps MSLs for conversations with key opinion leaders and physicians, lets them practice discussing new data before congresses and launches, and keeps field medical teams on the same approved talking points. For sales reps: role-play with realistic AI physicians (skeptical, busy, data-driven), objection handling, launch and new-indication training, product knowledge checks, practice with on-label messaging before field calls.
- Users ask
- “How do I explain the subgroup data to a skeptical oncologist?” “Let me practice the call before tomorrow.” “What did the phase 3 show for this endpoint?”
- Outcome
- MSLs and reps ready faster for launches and new data, consistent approved messaging across the field, practice at scale without pulling people out of territory.
- Guardrails
- Approved content only, separate knowledge bases for medical (MSL) and promotional (sales) content, no off-label promotion, support for medical-legal-regulatory review, conversation logs for compliance.
Continuing Medical Education (CME)Live
Live avatars: Ruby, Dexter, Connie, Ellie, Joe, Steve
Live example
The CME avatars
AI clinical consultants, synthetic patients and program guides, live on Continuing Medical Education programs today.
See the CME avatars- What it does
- Synthetic patients for clinical communication practice, AI clinical consultants for clinician education, program guides that walk learners through portals.
- Users ask
- “How should I sequence treatment for this patient?” “What are the key adverse events to watch?”
- Outcome
- Learning that continues after live events, outcomes data for grant reporting.
- Guardrails
- Controlled knowledge sources, no off-label discussion, independence from commercial influence.
Medical devices
- What it does
- Trains and supports physicians as they learn new device features, surgical and procedural techniques, and updated methods. Walks through setup and settings step by step, answers technique questions between in-person trainings, gives a refresher before a case, and supports clinical staff and OR teams.
- Users ask
- “What changed in the new software version?” “Walk me through the technique for this approach.” “What are the recommended settings for this patient type?”
- Outcome
- Physicians adopt new features and techniques faster, fewer calls to clinical specialists, consistent training across every account.
- Guardrails
- Answers limited to cleared indications, approved labeling and instructions for use; complex cases go to the company’s clinical specialists.
Med spas and aesthetics
- What it does
- Treatment menu guide, price ranges if the client allows, aftercare questions, booking.
- Visitors ask
- “What’s the difference between these fillers?” “How long do results last?”
- Outcome
- More visitors turned into booked treatments, fewer repeat aftercare calls.
Behavioral health
- What it does
- Explains programs and levels of care, admissions steps, insurance verification.
- Visitors ask
- “What does intensive outpatient involve?” “How do I start?”
- Outcome
- A gentle, private first step for people hesitant to call.
- Guardrails
- General information only, immediate crisis routing (988 in the U.S.), no clinical advice.
Home care agenciesLive
Live avatars: Zoey (Revive Private Care)
- What it does
- Welcomes families, explains the personalized approach to private and in-home care, walks through services, answers first questions, connects families with the care team.
- Visitors ask
- “What services do you provide at home?” “How do we get started?” “Can someone call me back today?”
- Outcome
- Families supported at any hour, more care inquiries reaching the team.
- Guardrails
- No clinical advice, personal health questions routed to the care team.
Veterinary
- What it does
- Appointment requests, general pet care questions, after-hours routing to emergency clinics.
- Visitors ask
- “Is this an emergency?” “When is my dog due for vaccines?”
- Outcome
- Fewer phone interruptions, clear direction after hours.
- Guardrails
- No diagnosis, urgent cases routed immediately.
Insurance (carriers, MGAs, brokers, agencies)Live
Live avatars: CLAIR
Live example
CLAIR
Cyber Liability AI Risk Advisor. Insurance and Cybersecurity
CLAIR walks insureds, brokers and security teams through cyber coverage, exclusions and the controls that lower risk, in plain language, with answers traceable to the policy.
Talk to CLAIR- What it does
- Translates policy language, answers coverage and exclusion questions with citations, prepares information ready for submission, supports brokers, underwriters and insureds.
- Visitors ask
- “Does this policy cover ransomware?” “What controls lower my premium?”
- Outcome
- Faster quoting, cleaner submissions, better-informed insureds.
- Guardrails
- Answers traceable to policy forms, coverage decisions stay with licensed people.
CybersecurityLive
Live avatars: CLAIR
Live example
CLAIR
Cyber Liability AI Risk Advisor. Insurance and Cybersecurity
CLAIR walks insureds, brokers and security teams through cyber coverage, exclusions and the controls that lower risk, in plain language, with answers traceable to the policy.
Talk to CLAIR- What it does
- Explains risks and controls in plain language, qualifies prospects, supports sales conversations with CISOs and IT leaders.
- Visitors ask
- “Do we need MFA everywhere?” “What does your service include?”
- Outcome
- Shorter sales cycles, better-educated buyers.
Consulting and advisory firmsLive
Live avatars: CLAIR
- What it does
- Puts your expertise on call, runs intake before an engagement, answers client questions between meetings, turns your frameworks into an interactive advisor.
- Visitors ask
- “How would you approach our situation?” “What does an engagement look like?”
- Outcome
- Better-qualified first meetings, thought leadership that talks back.
Legal
- What it does
- Explains practice areas and process, screens intake, books consultations.
- Visitors ask
- “Do I have a case?” “What does a consultation cost?”
- Outcome
- Faster intake, fewer unqualified calls.
- Guardrails
- General information only, no legal advice, no attorney-client relationship formed.
Accounting and tax
- What it does
- Seasonal Q&A, document checklists, client onboarding, service explanations.
- Visitors ask
- “What documents do I need to file?” “Do you handle multi-state returns?”
- Outcome
- Relief for staff during tax season.
- Guardrails
- No individual tax advice.
Banking and credit unions
- What it does
- Product guides, help opening accounts, branch and service questions.
- Visitors ask
- “Which checking account fits me?” “How do I open an account online?”
- Outcome
- More accounts opened online, fewer routine calls.
- Guardrails
- No account-specific data unless securely integrated.
Wealth management and financial advisors
- What it does
- Introduces the advisors and their philosophy, explains services, books discovery meetings.
- Visitors ask
- “What’s your minimum?” “How are you paid?”
- Outcome
- More discovery meetings with right-fit clients.
- Guardrails
- General education only, no investment advice.
Commercial contractors
- What it does
- Bid and RFP intake, questions about capabilities and project types, prequalification documents, subcontractor and vendor inquiries.
- Visitors ask
- “Do you handle tenant fit-outs?” “Where do I send bid documents?”
- Outcome
- Faster response to bid opportunities, organized intake for estimators.
Residential contractors and remodelers
- What it does
- Scopes projects, gathers estimate details, explains materials and finishes, sets timeline expectations, books site visits.
- Visitors ask
- “What does a kitchen remodel cost?” “How long will a bathroom take?”
- Outcome
- Better-qualified estimate requests, fewer wasted site visits.
Home services (HVAC, roofing, plumbing, electrical, solar, landscaping)
- What it does
- Quote intake, emergency routing, scheduling, maintenance plan questions.
- Visitors ask
- “My AC stopped working, can someone come today?” “Do you offer financing?”
- Outcome
- After-hours emergencies captured, more booked jobs.
Architects and design-build firms
- What it does
- Portfolio guide, explains the process and its phases, books consultations.
- Visitors ask
- “How does design-build work?” “What size projects do you take?”
- Outcome
- Prospects who understand the process before the first meeting.
Property management
- What it does
- Tenant questions, maintenance requests, leasing inquiries, scheduling showings.
- Visitors ask
- “How do I submit a repair request?” “Is the two-bedroom still available?”
- Outcome
- Fewer calls to the office, faster leasing.
Real estate and mortgage
- What it does
- Listing questions, buyer and seller guides, pre-qualification steps, agent matching.
- Visitors ask
- “What’s my home worth?” “How much can I afford?”
- Outcome
- More leads captured from listing traffic.
- Guardrails
- No lending decisions, responses compliant with fair housing rules.
Sales teams (any B2B)Live
Live avatars: Ava
- What it does
- Website sales rep, product Q&A, guided demos, lead qualification, meeting booking.
- Visitors ask
- “Would this work for a company my size?” “Can I see how it works?”
- Outcome
- More qualified meetings, no lead left waiting for a callback.
Customer support (any industry)
- What it does
- 24/7 front line, answers from your documentation and policies, setup and troubleshooting, handoff to a person with the transcript.
- Visitors ask
- “How do I reset my password?” “What’s your return policy?”
- Outcome
- Fewer tickets, shorter waits.
SaaS and technology companies
- What it does
- Onboarding guide, feature walkthroughs, front door to the help center, nudges from free trial to paid.
- Visitors ask
- “How do I connect my calendar?” “What’s in the Pro plan?”
- Outcome
- Faster activation, fewer support tickets.
E-commerce and retail
- What it does
- Product finder, sizing and fit, order and shipping questions, returns.
- Visitors ask
- “Which size should I order?” “Where is my order?”
- Outcome
- Higher conversion, fewer returns.
Automotive dealerships
- What it does
- Inventory questions, trade-in steps, financing overview, test drive booking, service scheduling.
- Visitors ask
- “Do you have this model in blue?” “What’s my trade worth?”
- Outcome
- More showroom and test drive appointments.
Hotels, resorts and venues
- What it does
- Virtual front desk, amenities and policies, event and wedding inquiries, guest help in multiple languages.
- Visitors ask
- “Is breakfast included?” “Can you host 150 guests?”
- Outcome
- More direct bookings and event leads.
Restaurants and catering
- What it does
- Menu and allergen questions, private events, catering orders, reservations.
- Visitors ask
- “Do you have gluten-free options?” “Can we book the private room?”
- Outcome
- More private event revenue.
- Guardrails
- Allergen answers from approved menus only, with a “confirm with staff” note.
Travel and tourism
- What it does
- Destination guide, itinerary questions, booking help.
- Visitors ask
- “What should we do on day two?” “Is this tour kid-friendly?”
- Outcome
- Visitors stay engaged longer, more bookings.
Fitness studios and gyms
- What it does
- Membership questions, class schedules, trial booking.
- Visitors ask
- “What’s the difference between memberships?” “Can I try a class free?”
- Outcome
- More trial sign-ups.
Cannabis dispensaries and brandsLive
Live avatars: The Librarian
Live example
The Librarian
Web Concierge. The Library, a licensed cannabis dispensary in West Orange, NJ
Meet The Librarian- What it does
- Product and strain education, dispensary concierge, menu and deals, local rules and hours, loyalty program questions, guidance for first-time visitors.
- Visitors ask
- “What’s the difference between indica and sativa?” “What should a first-timer try?” “What are your hours?”
- Outcome
- Better-educated customers, bigger orders, budtenders freed for in-store service.
- Guardrails
- 21+ age gate (medical card rules where they apply), no medical claims, compliance by state, no advertising to minors.
CBD and hemp products
- What it does
- Explains product types (tinctures, gummies, topicals; full spectrum, broad spectrum, isolate), matches visitors to products, reads lab results in plain language, answers shipping and subscription questions.
- Visitors ask
- “What’s the difference between full spectrum and isolate?” “Will this show up on a drug test?” “Where’s the lab report for this batch?”
- Outcome
- Higher online conversion, fewer returns, more subscriptions.
- Guardrails
- No claims that CBD treats, cures or prevents any condition (FDA and FTC rules), age gate where required, state-by-state shipping rules, answers limited to approved product information and published lab results.
Manufacturing and industrial
- What it does
- Spec and compatibility questions, distributor locator, technical support, quote request intake.
- Visitors ask
- “Is this part rated for high temperature?” “Who distributes near me?”
- Outcome
- Faster quotes, engineers freed from repeat questions.
Energy and utilities
- What it does
- Outage information, program enrollment, billing questions, efficiency rebates.
- Visitors ask
- “Is there an outage on my street?” “Do I qualify for the rebate?”
- Outcome
- Fewer calls to the call center during peaks.
Municipalities and local government
- What it does
- Resident services, permits and licenses, “where do I go” questions, access in multiple languages.
- Visitors ask
- “How do I get a building permit?” “When is bulk pickup?”
- Outcome
- 24/7 resident service without adding staff.
Nonprofits
- What it does
- Program information, volunteer sign-up, donor questions, impact storytelling.
- Visitors ask
- “How can I volunteer?” “Where does my donation go?”
- Outcome
- More volunteers and donors.
Associations and member organizations
- What it does
- Member benefits, event registration, continuing education credits, renewals.
- Visitors ask
- “How do I earn CE credits?” “When does membership renew?”
- Outcome
- More renewals, higher event attendance.
Staffing and recruiting firms
- What it does
- Candidate screening, job matching, application help, interview scheduling.
- Visitors ask
- “Which roles fit my experience?” “What’s the next step?”
- Outcome
- Faster screening, a better candidate experience.
- Guardrails
- The same questions for every candidate, hiring decisions stay with people.
Internal HR and employee experience
- What it does
- Benefits questions, policy answers, new-hire onboarding, help during open enrollment.
- Employees ask
- “How do I add a dependent?” “What’s the PTO policy?”
- Outcome
- HR teams freed from repeat questions.
What is an interactive avatar?
Picture a face on your website that greets every visitor in your voice, on your brand, ready to answer the question your FAQ never quite covers. It looks back at you. It listens. It speaks. And it remembers what your business is supposed to sound like.
A person-shaped presence, trained on your content, online before your team has had their coffee. Visitors who would have bounced stay, talk, and tell you exactly what they’re looking for.
Conversational AI personas answer only from approved content, responding to visitor, learner and patient questions while staying compliant.
Going further
Add deeper automations and agents that act, not just answer.
Ready to go deeper? We extend your avatar with agentic engineering that takes real action across your business: pushing qualified leads into your CRM, triggering automations from every conversation, and connecting your order systems so your avatar can handle real customer support. For teams that need autonomous execution behind the scenes, we scope and deploy custom AI agents that research, route, retrieve, and act on behalf of your team.
What it does for your business
Talk to your visitors before they bounce
Most traffic leaves without raising a hand. An avatar opens a low-friction door, by voice or text, on their schedule, and captures the intent contact forms miss.
Speak the visitor’s language, every time
One avatar handles routine questions in multiple languages with a consistent brand voice, freeing your team from repetitive replies.
Educate without overcommitting
For regulated practices, the avatar answers educational questions with the right disclaimers and routes personal questions to a human, fast.
A face the brand can scale
One avatar on the homepage, in the resource center, on a campaign landing page and inside a partner microsite, all trained on the same source of truth.
Real, measurable lift
Sessions are tagged, summarized and routed into your CRM, so you can see which conversations became appointments, applications or qualified leads.
Features
Every Divigner avatar ships with the same conversational core, then we dial in the policies, integrations and tone for the brand it represents.
Voice and text in one
Visitors speak or type, and the avatar replies either way, with natural lip-sync and a brand-matched voice.
Trained on your content
Your website, knowledge base and approved documents, not the open internet.
Smart routing
Billing, clinical or escalation questions go to a real person on your team, with the full transcript.
Compliance built in
Educational disclaimers, PHI guardrails and refusal policies on by default, reviewed for every regulated industry.
Drop-in embed
One snippet, hosted on your subdomain, no plugin or rebuild. Updates push instantly from the Divigner Portal.
Analytics and transcripts
Every conversation logged, summarized and tagged by intent, so you see what visitors actually ask, week over week.
Guardrails
Built for regulated environments.
- Controlled knowledge sources prevent off-label discussion
- Medical-legal-regulatory (MLR) review support
- Escalation pathways for sensitive inquiries
- HIPAA-conscious design with PHI safeguards
- Conversation logging for outcomes reporting