Our Interactive Avatar SaaS platform reimagines how regulated industries train, inform, and support their audiences. These AI-powered avatars combine multimodal capabilities—voice, video, and text—with intelligent agent workflows, allowing them not only to converse but also to perform meaningful, context-aware actions in real time.
Whether guiding prospective patients, supporting clinicians at the point of care, or helping students reinforce clinical knowledge, our avatars act as intelligent digital teammates. Built on secure, governance-first infrastructure and integrated with both open- and closed-source language models, the platform ensures your organization remains scalable, compliant, and future-ready.
Every interaction generates insight. Through embedded analytics, you’ll monitor user engagement, sentiment, knowledge gaps, and training effectiveness—turning conversations into enterprise-grade intelligence.
Pharma & Healthcare Deployments
Healthcare Providers (HCPs)
Patient-Facing Customer Service Avatars
These avatars support prospective patients and caregivers by answering questions about your organization’s services, specialties, accepted insurance, and medical staff. In addition to conversational Q&A, action-oriented agents can check provider availability, assist with appointment requests, and deliver location-specific guidance—all without touching clinical advice. They help streamline the digital front door experience while remaining strictly non-clinical.
Clinician Companion Avatars
Securely integrated with your EHR, these avatars assist healthcare professionals via voice, video, or chat. Clinicians can retrieve lab results, medication lists, or visit summaries hands-free. This companion helps reduce workflow friction, especially during rounds, consultations, or multitasking environments, by giving providers access to essential patient data in real time.
Medical Education
Synthetic Patients
These avatars allow trainees to interact with lifelike patient simulations, each programmed with a range of conditions, emotional states, and case complexities. Ideal for practicing clinical interviews, empathy, and diagnosis. Synthetic Patients help learners build confidence in realistic, repeatable training scenarios.
Medical Training Companion
A voice-enabled study partner designed to help learners reinforce subject matter through oral testing. This avatar pulls from a curated knowledge base and supports real-time Q&A, recall exercises, and conversational drills—simulating the way students prepare for practical application in clinical settings.
Pharmaceuticals
Synthetic Prospects for Sales Training
Sales representatives sharpen their messaging by interacting with AI-powered synthetic prospects—avatars that simulate healthcare professionals with diverse communication styles, clinical expertise, and objections. These simulations prepare reps for high-stakes conversations with real HCPs.
Digital Medical Science Liaisons (DMSLs)
These avatars provide field and internal teams with compliant, on-demand access to therapeutic knowledge, clinical trial data, and product-specific insights. They ensure consistency in scientific communication without overburdening support teams.
Agentic Architecture and Multimodal Interactions
Unlike static chatbots, our avatars are built with a custom AI orchestration layer that allows them to perform real tasks. Whether that means surfacing provider bios, generating scheduling links, checking referral paths, or walking a user through services, these avatars adapt dynamically to user intent and enterprise needs.
With support for text, voice, and video, users engage naturally across channels. This flexibility improves access and comprehension—especially in support and training environments where multimodal reinforcement accelerates outcomes.
Each avatar is securely deployed, configurable by department or role, and designed to expand across use cases as your organization evolves.
AI-Driven Reporting and Analytics
Every interaction across the platform is measured and analyzed using advanced Natural Language Processing (NLP) and Machine Learning (ML). This allows organizations to understand performance, identify user behavior patterns, and drive continuous improvement through data.
For example:
- A student struggling with specific clinical concepts can be flagged for personalized follow-up.
- An HCP avatar’s frequent referral questions may prompt a service page update.
- A Clinician Companion’s usage may show peak hours and information bottlenecks.
Key capabilities include:
- Interactive dashboards with performance metrics
- Sentiment analysis to gauge user tone and satisfaction
- Progress tracking to support student development and workflow efficiency
- Compliance monitoring aligned to ISO (27001 and 42001), NIST (Cyber & AI), SOC 2, CIS and HIPAA-ready deployments
These insights power a feedback loop that not only optimizes avatar performance—but enhances user satisfaction, staff productivity, and enterprise compliance posture.
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Our team of experts will work closely with you to launch your Interactive Trial Avatars
